The Stealth® OMS module complets the Stealth® Orchestrator solution, allowing you to centralize orders from both physical and digital channels in one platform. This gives your fashion company a versatile and flexible tool to improve the customer and employee experience.
Adopting Stealth® Order Management System will streamline your operations by centralizing orders coming from all channels, enhancing inventory accuracy, and improving fulfillment speed.
This leads to better customer satisfaction, reduced operational costs, and increased efficiency. By integrating physical and digital sales, you can offer a seamless shopping experience, making your brand more competitive and adaptable in the fast-paced fashion industry.
Also, you will be able to manage typical omnichannel situations such as:
- Click & Collect;
- Book online, buy in-store;
- In-store returns after online purchase.
Centralized Order Management: Manage all orders coming from various sales channels (e-commerce, physical stores, third-party marketplaces) in one place, simplifying operations.
Automation of routine tasks: Automate routine tasks such as order entry, invoicing, and shipping, and allow your staff to focus on more strategic activities.
Diverse payment options: Integrate with various external payment gateways allowing customers to choose their preferred payment method.
Centralized returns processing: Manage and track all returns through Stealth® OMS, providing visibility into the status of returns and ensuring consistency in processing.
Faster Refunds: Automate and speed up the processing of refunds once returns are received and inspected, enhancing customer satisfaction.
Omnichannel Customer Experience: Allow your customers to enjoy a seamless shopping experience, such as buying online and picking up in-store, reserving online and trying in-store, or ordering in-store for home delivery.
Real-Time Inventory Visibility: Get a single view of inventory across both in-store and online channels, ensure accurate stock levels, and reduce the risk of overselling or stockouts.
Real-Time Data Updates: Automatically sync product information, inventory levels, and order details among Stealth® OMS, Salesforce, and Paypal, ensuring data consistency across platforms.
Unified Customer Data: Integrate customer profiles and purchase history, providing a comprehensive view of customer interactions and preferences.
Additional market integrations available on request.
Today's fashion consumers expect a seamless experience across all platforms. By integrating all the purchase channels and touchpoints, fashion brands can create a unified shopping journey that enhances customer satisfaction and loyalty.
Thanks to Stealth® Retail you will get a centralized system for real-time management of sales and distribution, enhancing omnichannel strategies and integration from manufacturing to point-of-sale.
Also, with Stealth® Mobile App Retail you can optimize store operations by enhancing point-of-sale management, inventory tracking, sales analytics, and customer interactions, leading to improved efficiency, reduced costs, and better customer experiences.
Seamless channel integration
Smart sales integration
Capillary mapping of omnichannel flows
Global inventory access
Efficient management of availability assignments and returns
Centralized Retail Data Management
Automated Process and POS Integration
Real-Time Tracking
Optimized Stock Levels